How it Works


Step 1

You need to have an account with us in order to buy heavy equipment.

*When the buyers register with Heavy Duty Equipment, they also agree to all the Terms and Conditions for online transactions. It is important to read these terms before proceeding

Step 2

Select the piece of heavy equipment that you want to buy. You will have the option to request a shipping quote if needed. A bill of sale will be drafted and signed by both the seller and the buyer.

Step 3

An invoice will be generated. Payment is accepted via bank wire transfer. Our partners who have purchased from us before also have the option to pay by certified check.

Step 4

After the funds clear (1-2 business days), the equipment will be available for pickup. If shipping is needed, we will do our best to initiate shipping within 2 business days.

Step 5

According to our 7-Day Money Back Guarantee Policy, the buyer has 7 days or 50 working hours, whichever comes first, to report any faults. If any faults are found, we will investigate and provide you with two options: repair at a nearby partner service or arrange for the item to be sent back to us for a refund. We will cover the costs of shipping it back if you find a fault that we missed. After the 7-day inspection period, any claims will not be honored unless you purchased an optional warranty.

Final step:

You will have the opportunity to leave a review to share your experience with other buyers regarding the services provided.


Excellent

Based on 15 reviews